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Services

Contact us

Keeping company IT boring since 2021

Boring is what you want from a server. It means the backups ran, the certificates renewed themselves and nobody got a phone call at night. We set up and look after Linux servers, office networks, online shops and, more recently, AI that runs on a company's own hardware.

Tell us what you have What we do

zap-ops · agent activity
  1. web-02disk /var at 91%agent: looking
  2. web-02cause: journal not rotated (6.2 GB)
  3. web-02fix: vacuum journal to 1 GB, set limitsmall fix · agreed in advance
  4. web-02done · disk /var at 54%logged
  5. db-01replica lag 48 sagent: looking
  6. db-01cause: long-running report query
  7. db-01fix: send reports to replica-2needs a person
  8. db-01approved · appliedlogged
An example of what the agent log looks like. The first fix was on the agreed list, so it ran straight away. The second one waited for a person.
  • Watched at night tooAI agents check every managed server once a minute.
  • We're not a hosting companyHetzner, OVHcloud, AWS or a rack in your office. You choose.
  • Everything in your nameAccounts, domains and documentation stay yours.
  • Dutch companyZAP IT Solutions B.V., KvK 82322619.

Some of the software we install and look after

  • Linux
  • Debian
  • Proxmox
  • OPNsense
  • Git
  • Apache HTTP Server
  • WordPress
  • PHP

Services

What we do

Seven kinds of work. Hire us for one job, or hand over the whole lot and get one monthly invoice.

Private AI A language model on a server you own, answering questions about your own documents. Runs in your office or a dedicated EU server Answers point to the source document Start with one team, one GPU From €5,900Explore Managed servers We run your Linux servers. AI agents watch them day and night, and a person signs off every change. Checks every minute Patches, backups, certificates Hetzner, OVHcloud, AWS or your own rack Root access stays with you From €89 / monthExplore High availability & cloud Setups that stay up when a disk, a server or a whole data centre gives out. Load balancers and replicated databases Kubernetes or Proxmox clusters From €2,400Explore Security & continuity Finding the holes before someone else does, and making sure the backups actually restore. External checks and hardening Backups with restore tests MFA, SPF, DKIM, DMARC NIS2 paperwork From €390Explore Workplace & networks Microsoft 365 or Google Workspace, laptops, Wi-Fi and the firewall, looked after as one thing. Accounts in and out on the same day Laptops encrypted and updated Office network and VPN From €24 / user / monthExplore E-commerce platforms PrestaShop, Magento and WooCommerce shops kept fast and patched, especially in November. Updates tested on a copy first Ready for Black Friday Order mail that doesn't land in spam From €249 / monthExplore Automation & data Scripts and integrations that stop people copying data from one screen to another. Shop, ERP and invoicing talking to each other Invoices and forms read by AI Reports that add up From €1,450Explore Not on the list? If it has a power cable or an API, ask anyway. If it's not something we're good at, we'll say so and try to point you somewhere better. Ask us

Private AI

An AI assistant that stays inside the office

The first question a law firm or an accountant asks about AI is whether staff can use it on client files without uploading them anywhere. They can, if the model runs on hardware the firm controls.

We size the machine (one GPU is usually enough to start), install an open model, connect it to the file server and set the permissions so people only get answers from documents they could open anyway.

  • In your office, or on a dedicated server in the EU
  • Staff log in with their normal work account
  • Every answer links to the document it came from
  • A pilot for one team before anyone buys hardware

More about private AI

Private AI architecture Inside the company network: staff use a chat workspace with single sign-on; an orchestrator retrieves passages from a vector index built from company documents and sends them to a language model on a local GPU server; all activity is logged. No external AI service is involved. YOUR NETWORK Staff Chat workspace · SSO Orchestrator LLM · GPU Vector index Ingestion Documents Logs · audit Answers cite the passages used No external AI service required

Managed servers

Who gets to change what

We use AI agents to watch servers, because they don't get bored of reading logs at four in the morning. They can look at anything. They can fix a short list of dull problems on their own. Anything that changes how your server behaves waits until one of us has read it and said yes.

Reading logs and metrics
Agent, any time
Small fixes agreed beforehand
Agent, and it's logged
Changes to production
A person approves
Data, backups, passwords
Never the agent
  1. 1WatchDisk, memory, services, certificates and the pages customers use, checked every minute.
  2. 2Work out whyThe agent lines the alert up with recent changes and logs, and writes down the likely cause.
  3. 3Suggest a fixTaken from the runbook, together with the way back if it goes wrong.
  4. 4A person says yesOr no. Only the small fixes you agreed to beforehand skip this step.
  5. 5Apply itThe change goes in and the checks run again. If they fail, it’s rolled back.
  6. 6Write it downIn the change log, and in the report you get at the end of the month.

Managed servers and prices

Who it's for

Where we fit best

How a job goes

Four steps, every time

The first step is short. It's also where we tell you if we're the wrong people for the job, which happens.

  1. 01

    Look

    We go through what's there, what's broken and what you want. One or two weeks, written up at the end. This is also where we say if we're the wrong people for the job.

    A written assessment

  2. 02

    Plan

    How we'd do it, what it costs and what could go wrong. A fixed price when we can see the whole job.

    A proposal with a price

  3. 03

    Build

    On a test copy first when there is one. The documentation is written the same day as the work.

    A working, documented system

  4. 04

    Run it, or hand it over

    We keep it running for a monthly fee, or we hand it to your people and show them how it works.

    A monthly report, or a handover

More on how we work

Articles

Notes from the job

All articles
Private AI How big does a local AI server need to be? How much GPU memory a private language model needs, why the number of people using it matters less than you'd think, and how big the document index gets. A way of working it out, instead of a shopping list. 9 min read Managed servers What we let AI agents do on a server, and what we don't Agents are good at watching servers, linking up symptoms and writing the fix. The hard part is deciding what they may do without asking. The four groups we use, and the safeguards around them. 8 min read High availability & cloud What 99.9% actually means, and what more nines cost An availability target turns into minutes of downtime, gets worse with every dependency, and can be undone by one failure that hits every redundant copy at once. How to pick a target your setup can really meet. 7 min read

Got something that needs looking after?

Tell us what you have and what's bothering you. You'll hear back within one working day, usually with a few questions before any price.

Send us a message office@zapitsolutions.net